Looking over the strategic planning materials, I see that an ROI study is desired. And I see that the performance audit reports were mentioned. Is there any internal evaluation or assessment for GPLS? If so, how often is it done? What kind of quality assurance does the agency usually use to see what works and what doesn't?
If I had to make the decision to give GPLS more money or give it to another state agency, I would want to know more information. It's not that I have not been given my share of paper and not that I personally need a study to see the value in a library. But, I can see why someone might want to look at a Return on Investment study. I know other states have done them but if I was spending Georgians money, I'd want Georgia facts. I think that an ROI study would possibly be one of the most compelling forms of advocacy for libraries. In addition to advocacy, the ROI or some form of assessment could be used to inform while strategic planning.
1 comment:
Yes, Leann, we have an ROI study planned in the next couple of years, and that should speak volumes. There is some internal auditing of GPLS programs and practices, but perhaps a more systematic approach is warranted, so that we have regular data to share publicly about our effectiveness. Thanks for the nudge!
Lyn
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